Ask for compensation for your prejudice with SATA Açores

SATA Air Açores, the second largest airline in Portugal after TAP, is dedicated to flying flights between the Azores Archipelago and the rest of the world.

Lawyers specializing in airline consumer law offer their help

In the case of a delay or overbooking caused by SATA Air, passengers are in a difficult situation at the airport. A moral inconvenience is generated by being in such a situation.

Passengers disappointed? Their disappointment can be repaired by a lump sum compensation. This compensation is imposed by a European law (261/2004), calculated according to the distance between the two airports.

Intervening in damages caused during air travel including delays and cancellations of flights or denied boarding, without the need to disembark at home, legal experts offer assistance online and take care entirely of your file . The expenses related to the treatment of your loss are deducted only in case your conflict is resolved.

Flight Delay

20% of flights served each year experience delays of 15 minutes while 10% of flights are disrupted by delays of longer duration, one hour, two hours or more, ...

It is true that delays in flights are due mainly to extraordinary circumstances, "major forces", impossible to control including bad weather, natural disasters, the absence of air traffic controllers, ... However, excessive delays can also result from mechanical failures, lack of commercial flight crew, causing a strike in the last moments before take-off, ...

Flight cancellation

Thousands of flights around the world are canceled each year. Indeed, several factors and circumstances may be behind the disruption of air carrier traffic.

The reasons why are canceled are various. Technical problems, for example, can be the cause of this damage. The device operated on your line sometimes requires a mechanical intervention that can last for a long time because of the complexity of the detected fault, ...

No matter where the traveler departs or the destination, canceled SATA Air Azores flights are compensable.

Overbooking

Passenger aggrieved because of overbooking? This practice, which had been in existence for some twenty years, still appearing unfairly to the eyes of air passengers, can be repaired by a law granting compensation to passengers who have been excluded from their flight because of the overselling of their seat.

However, this law can only cover passengers traveling with European carriers. In the case of SATA Azores, this company is of Portuguese nationality, its various flights taking off on European, African and American airport runways, ... are eligible for repair.

Missed flight connection

Traveling by plane is not always a wise decision to rest easy on one's destination, and this is confirmed when one's journey includes a match.

Traveling on a multi-destination line, the risk of missing its match the flight, when the flight is served by two or more air operators.

Indeed, the damages resulting from a missed transit flight are fortunately covered by the law 261/2004 imposing on the company which is at the origin of this inconvenience to pay a compensation.