Ask for compensation for your prejudice with GOL Transportes Aéreos

GOL Transportes Aéreos, the Brazilian transport which has committed since its launch to offer low-cost flights.

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Damage generated at the airport following a cancellation of a GOL Transportes flight, an overbooking or a late landing of an airplane? These are the most common cases in the air transport sector giving right to compensation.

Indeed, although they are supported by a law and an official legislative text, air passengers need to be defended by specialists in consumer rights.

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Late Flight

Arriving at the airport in a good mood, quickly and easily passing security check then suddenly, by checking the status of his flight on the display panel, we discover that he is delayed.

Compensate for passenger disappointment? This is possible thanks to European regulation 261/2004.

The repair to which the passenger can claim by suffering a delay is between 250 and 600 euros.

In order to be eligible for this compensation, certain conditions must be met, namely:
- In the case of GOL Transportes Aéreos (non-European operator), the flight must take off from an airport in Europe
- No force majeure is at the origin of the damage generating the delay.

Flight cancellation

The cancellations of flights are qualified as reparable damage giving rise therefore to compensation. If his plane trip fails, the airline has no way of escaping the payment of compensation to the victims unless it is a non-European company and the planned flight is scheduled on departure. of a city that is located outside Europe.

For your information, the major forces (weather, airport controllers' strike, etc.) causing the cancellation of air routes eliminate the responsibility of passengers for their victims.

Overbooking

1/10000 passengers, confronts overbooking. This commercial practice which is adopted by the majority of air carriers helping them to improve their sales and their income, gives right to compensation. Have compensation after accepting the offer of his airline? It does not exempt the carrier from paying compensation of 250, 400 or 600 euros.

Missed connection flight

Book a flight with a stopover? Passengers prefer to travel on indirect routes as prices are much cheaper compared to non-stop flights, especially if it is a long distance flight. However, booking a multi-route flight may increase the risk of being delayed by five hours or more by missing connections. Missing his connection after the late arrival of his plane? It is up to the airline behind the delay to take charge of the victim and compensate him if his case meets the conditions of eligibility for the lump sum compensation.